Comments on: Businesses, phones & India http://blog.shivku.com/2009/02/businesses-phones-india.html ...On Ideas, Startups, Technology, Internet, India and Myself. Thu, 25 Feb 2010 11:14:09 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Arjun http://blog.shivku.com/2009/02/businesses-phones-india.html/comment-page-1#comment-161 Arjun Wed, 25 Feb 2009 10:07:00 +0000 http://blog.shivku.com/?p=169#comment-161 Specific difference between the 2 use cases on small & medium biz:<br/>1. Percentage of calling customers<br/>2. Clear knowledge of spending power of calling customers<br/><br/>Only answer I can think of for the banks behaving this way is, no one there is thinking of opportunity cost. Specific difference between the 2 use cases on small & medium biz:
1. Percentage of calling customers
2. Clear knowledge of spending power of calling customers

Only answer I can think of for the banks behaving this way is, no one there is thinking of opportunity cost.

]]> By: sameer http://blog.shivku.com/2009/02/businesses-phones-india.html/comment-page-1#comment-160 sameer Tue, 24 Feb 2009 16:40:00 +0000 http://blog.shivku.com/?p=169#comment-160 OTOH:<br/><br/>We have this neighbourhood grocer whose store is largely unvisited yet he services almost everyone in our apartment! Purely over the phone, with limited language skills!<br/><br/>Top this : last week my wife left the car lights on and the battery died - we needed someone to come and jumpstart it. After a little bit of looking around I suggested - total shot in the dark - that we ask this guy - the grocer. One call and we had a neighbourhood mechanics number - and he turned up in half an hour and did the job! Google Local - beat that!<br/><br/>Yeah, but ICICI has a long way to go :D OTOH:

We have this neighbourhood grocer whose store is largely unvisited yet he services almost everyone in our apartment! Purely over the phone, with limited language skills!

Top this : last week my wife left the car lights on and the battery died – we needed someone to come and jumpstart it. After a little bit of looking around I suggested – total shot in the dark – that we ask this guy – the grocer. One call and we had a neighbourhood mechanics number – and he turned up in half an hour and did the job! Google Local – beat that!

Yeah, but ICICI has a long way to go :D

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